Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 2 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Gift wrapping and packaging

All items are carefully packaged to ensure safe travel to their new homes. In most cases, orders are processed the day of their purchase; so if you would like a personalized hand-lettered note added to your package, message me as soon as you place your order to ensure your note is included.

Custom and personalized orders

I am happy to accept custom and personalized orders. Message me with your requests and we can begin working the details of your order.

Care instructions

*All items in the shop are food safe.
*All items in the shop are dishwasher safe unless otherwise specified. (However, hand washing is preferred.)
*All items in the shop are microwave and oven safe unless otherwise specified in the item listing.

Legal imprint